FAQ – frequently asked questions

Can I bring back in Italy or in other EU countries goods which have been already customs cleared?
Of course. Malpaso deals with all the "re-export" practices regarding, for example, flawed or returned goods.

Have you the possibility to pick-up goods from the other EU countries, besides from Italy?
Yes. Malpaso organizes daily collections, shipments and customs operations regarding goods from all over the European Union.

How frequently shipments are organized?
Differently from the main international couriers, Malpaso offers three shipments a week (Monday, Wednesday and Friday, except extraordinary conditions), to provide a more rapid and efficient service.

Do You want to know more about?
Contact the Malpaso customer service in order to receive further information and custom-made solutions.